Provide support to users when software and / or hardware problems arise. Perform technical services to the equipment, according to the user's request, or in case of failure. Configure printers and hardware devices and other peripherals. Installation and update of software utilities. Maintenance of the equipment Management of the service console. Give support to telephones and to the applications that are managed in the company.
Provide support to users when software and / or hardware problems arise. Installation and updating of software and hardware. Elimination of malicious software. Maintenance of terminals and devices. Maintenance of applications and software. Maintenance of the printer and computer equipment. Management of the Smart IT helix console and escalation of cases.
Database management. Perform technical services to the equipment, according to the user's request, or in case of failure. Configure printers and hardware devices and other peripherals. Installation and updating of software utilities. Manage the email service. Manage and solve problems with the company's applications. Equipment maintenance People held console management and the service desk. Provide support to users when