Manage and ensure compliance with assigned commercial management budgets, preparation and implementation of the monthly work plan, assurance of the sales process with quality, compliance with policies and rules established for sale, administration of work stations according to sales traffic in the assigned office, reinforcement of the commercial offer to the work team, preparation and implementation of a monthly work plan that guarantees the assurance of the operation.

Skills: Team leadership · Direct sales · Data analysis · Recruitment · Operational management · Business planning · Customer relationship management (CRM) · Customer satisfaction · Development of business opportunities · Analytical skills

Manage the inventory warehouse of the Experience Center, guaranteeing the opportunity and availability of the equipment required to achieve the assigned goal, as well as the management of terminals for technical support. Ensure the adequate management of the inventory assigned to the center, ensuring the availability of the equipment required for the operation. Anticipate and ensure the availability of key equipment in the operation against the commercial strategy of the company.

I managed to implement an excel file to keep track of all the inputs and outputs of resources such as mobile equipment and sim card with the purpose of monitoring the rotation and guaranteeing the integrity of the inventory.

Sale of services (phone plans, home service, portability, retention, loyalty among others). Comprehensive B2C and B2B care in experience centers. As a competence I developed training skills which allowed me to assume a tutor role in parallel.