Performed data validation, scheduled appointments, verified legal insurance docs, managed policy tasks, and led onboarding/training for new hires.

Led data validation, insurance documentation verification, appointment scheduling, and onboarding/training of new hires. Ensured accuracy and compliance in policy administration.

Provided childcare, improved English, managed schedules, and developed cross-cultural communication in a U.S. household.

Strengthened English fluency, adaptability, and time management while providing childcare and building cross-cultural communication skills.

Managed customer service, sales qualification, data validation, chat/email support, and team training for U.S. clients.

Handled outbound calls, customer profiling, sales-interest qualification, back-office operations, and supported team leads with training and reporting.