Preparation of supplier reports
Logro principalAdviser; Customer service through telephone communication, appointment scheduling Leader: Follow up on advisors, accompaniment, ensure compliance with indicators (punctuality, monitoring, call duration), provide billing support for month end.
Elaboration of reports of suppliers and advisors of the call center
Logro principalTelephone advisor and trainer (Seguros Éxito - Sura) Advisor; Customer service through communication Training: Corporate induction and product training.