Managed Jira backlogs, led cross-functional sessions, delivered SOPs and training. Drove revamp-or-retire decisions via performance analytics. All work in English.

Authored 100+ Jira/Confluence user stories for AURA platform, reducing development ETA by 25%. Led rollout of 200+ retail promotions and ran technical audits using SQL, Python, Power BI, Tableau.

Bridged Data QA and Business Analysis, led weekly carrier meetings, executive presentations, and improved ad-hoc request response by 30%. Work in English.

Ran SQL/Python data quality audits for 5G rollout, built automated Power BI reports, and improved data governance with Jira/Confluence.

Analyzed inventory, pricing, logistics data; designed satisfaction surveys; all reporting and communication in English.

Optimized delivery schedules, audited churn, built 15+ Tableau dashboards for executive decision-making.