Back office service agent, in charge of performing bank payment registration functions, management of national and international banks, management of the SAP platform in the operational field, customer service by telephone and via WhatsApp with internal and external clients, escalation of complaints and claims for proper treatment, answering and writing emails, creation and manipulation of databases and daily and monthly reports.

: Responsible for invoicing, collection of portfolio from clients, making bank transfers to suppliers, managing transfers abroad, basic use of SAP software, basic handling of office tools for reporting and other administrative functions assigned by the immediate boss