Provide remote and on-site support for computer equipment, mobile devices (Honeywell, Motorola-Zebra) and printing for the Cali district and its Pasto and Popayán agencies. Asset inventory management and resolution of incidents and requirements.

Provide HelpDesk support and on-site and printing support to the computer equipment and printers of the client headquarters (Fundación Valle del Lili). Management of Active Directory, management of SAP and office automation, as well as excellent customer service.