Mateo Dussan
Bilingual Customer Service Analyst
Perfil profesional
Technician in Voice-Over and Audiovisual Media, tenth semester Law student, with knowledge of office tools and advanced English skills. Experience in customer service, handling internal documentation and preparation of court documents.
Experiencia laboral
Bilingual Customer Service Analyst
optum colombia | Septiembre 2021 - Abril 2024 (2 years 7 months)
Habilidades utilizadas
Verify customer complaints and claims in the US and Canada, analyze medical contacts and confirm hospital claims.
Logro principalVerify medical benefits and assist with explanation of benefits.
Bilingual Customer Service Analyst
callzilla | Marzo 2021 - Agosto 2021 (5 months)
Habilidades utilizadas
Check customer complaints and claims in the US and Canada.
Logro principalTake calls, emails and chat.
Bilingual Customer Service Analyst
fastco s.a, pa group | Agosto 2018 - Enero 2019 (5 months)
Habilidades utilizadas
Provide support and assistance to agents who sell policies around the world.
Logro principalVerify customer complaints and claims regarding stock market behavior.
Formación académica
Audiovisual Media Technician
Colegio superior de telecomunicaciones | Technological career
Colegio superior de telecomunicaciones | Technological career
Generado por
