He was in charge of managing the tickets generated by the Noc. These tickets were reviewed for incident issues. Analysis, Design, organization, monitoring and daily execution of customer service failure reports.{ ***}Personalized customer service and management Management and management of personnel in the field at a national level Keep monthly monitoring of deliveries made by contractor. Programming of windows Maintenance in the area of quality and service.

Carry out RFO monitoring, Maintenance Windows, field personnel management, field personnel work analysis.

Design, organization and execution of home automation network infrastructure installation strategies Installation of intelligent domestic systems Programming of intelligent systems

Create an internal domestic network that will connect several appliances or devices for personal management.