 Audit the management carried out by the advisors and their compliance projection.  Reconcile the collection made by the team.  Ensure compliance with the collection objectives per delinquency band and guarantee the rotation of the portfolio.  Management of quality metrics ensuring compliance with collection policies.  Audit the telephone service in order to avoid disagreement in the service provided.  Follow up on the pr

 Guarantee the optimal development of the management of the agents in charge in order to provide what is required by the client (Air) in terms of negotiations  Monitor the management of the advisors in order to guarantee compliance with critical business indicators.  Adjust the management time news of each of the agents in charge.  Generate the respective feedback to the work team, on

 Guarantee the fulfillment of financial portfolio recovery goals, both administrative and written-off in all its arrears collection bands for the entities Bancompartir, Financiera Juriscoop, Cooperativa Juriscoop  Optimization of resources according to the assigned portfolio  Evaluation of the profitability of the operation according to the fulfillment of goals  Direction of the collection call center (operational activities inherent to each