Derian Vargas
Call Center Advisor
Perfil profesional
Customer service professional with over 7 years of experience in call centers , specializing in client retention , active listening , assertive communication , and personalized support for banking and telecom clients
Experiencia laboral
Provided customer support, resolved inquiries, and delivered personalized service to clients, focusing on retention and satisfaction.
Logro principalExtensive experience in customer service, call center operations, and client retention.
Resolved client doubts about processes and products, and advised on new product acquisition.
Logro principalHandled client inquiries and provided personalized advisory for Banco de Occidente products.
Cleared client doubts and advised on new products, emphasizing assertive communication.
Logro principalProvided customer support for Banco de Occidente, focusing on retention and acquisition.
Formación académica
Servicio nacional de aprendizaje (sena) | Technician
