Technical support associated with the entire company billing process. Support to end users (internal) in all company applications; how Salesforce and in-house developments. Management of agile tools – Scrum – for the development of daily activities in charge.

Functional leader of SAP roles and profiles for the SLCM, ERP, HCM and BW modules, responsible for the creation, assignment and administration of the roles built for the University. Technical support of the Onbase platform. DarwinEd implementation technical support. Functional Support CRM Zoom platform as a service desk.

Technical support of the Onbase application in custom developed flows. Gathering of requirements for the development of flows. Healthcare module support developed by Hyland