Responsible for providing support to the help desk of the Caja Social bank, following up on the tray, analyzing the allocation of cases according to incidents and/or requests, solving and closing them. Follow-up of compliance with services by suppliers, according to dates established by the client, for the satisfaction and continuity of the operation.

Satisfy the needs of corporate clients in the event of incidents. Achieve synergies with the company's internal suppliers, with the main objective of improving the relationship with clients. Identification and advice on improvement of the current infrastructure of the ser