Provide administrative support in the Legislative Work Unit of the assigned Congressman; Provide logistical and administrative support to the General Secretariat of the Senate and the CAEL by analyzing the Multiannual Investment Plan for financial income for the current year. Verify all economic sectors, such as transportation, health, and education by providing reports directly to the congressman.

I developed a Balanced Scorecard for the management processes at CAEL; I supported the research and analysis of the PND and other bills of great importance for Economic Commissions and plenary sessions; I contributed to the preparation of proposals and executive reports for the proposed bills.

Verify information on electricity and gas contracts; Review your regulatory compliance. Contact clients to provide them with information about rates and data processing (use of office tools and Microsoft Office)

I exceeded productivity goals by solving an average of 250 cases per day.

Coordinate sales strategies to meet goals, handle objections, close sales and follow up on cases (use of office tools and Microsoft Office)

Sales goals were met each month and an excellent customer experience was ensured.