Strategic planning for the growth of the brand, social media content, development, planning and administration of the calendar of publications, web updates, updating of graphic pieces, among others, to strengthen the communication of the Center for Psychological and Health Counseling at the Pontificia Universidad Javeriana .

Direct contact with clients through digital means and strengthening of the brand. Coordination of purchase and sale promises, lease contracts, new communication strategies. Organization of files and management of account statements, invoices and payments through Excel. Opportunity to manage the administrative part of the company.

I worked in the customer service area as a bilingual agent answering calls and chats from English speakers with the ability to solve immediate problems, I had good performance and metrics, and I had the opportunity to help supervisors as back-up sessions. group.