Product development/configuration in Siebel CRM, attention to high-impact requirements for business, functional analyst-BA for projects under traditional methodology, requirements definition, compliance with delivery times, test case designs and execution, documentation management for each of the phases under traditional framework, support to technical support team.

Achieve self-organized teams with good adaptability to changes.

Scrum methodology facilitator, support in the elimination of impediments, definition of release, guarantee compliance with the dates established for steps to production, define action plans for continuous improvement, support for PO, continuous training for the adaptation of the methodology.

Manage to reduce technical pending and guarantees by 100%, without affecting the development of the sprints.

Product development/configuration in CRM Siebel, attention to high-impact requirements for business, functional analyst-BA for projects under traditional methodology, requirements definition, compliance with delivery times, test case designs and execution, documentation management for each of the phases under traditional framework, support to technical support team.