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Yennis Ricardo

Service representative
Habilidades
(Autoevaluación)
Teamwork 100%
Adaptability to change 100%
Continuous learning 100%
Idiomas
Spanish:
  • Writing
    70%
  • Reading
    70%
  • Speaking
    70%
Perfil profesional

Administrative assistant with the ability to adapt to change, continuous learning and teamwork. Job skills for data processing, information collection and customer service.

Experiencia laboral

Service Representative
konecta colombia | Enero 2021 - Actualmente (5 years 10 months)

-Attend customers through a chat and provide them with guidance in the face of any concern or claim.

Logro principal

The reduction of waiting times for customers.

Administrative Assistance
naftalina sas | Agosto 2019 - Junio 2020 (10 months)

-Verify the providers' arl. -Management and monitoring of suppliers. -Management of files and documentation of the area. -Receiving Calls. -Control and monitoring of inventories in the area. -Remission, receipt and entry of billing. -Permit applications to shopping centers.

Logro principal

In this job, I managed to consolidate and know in depth the different topics that I had learned in the technique performed. My coworkers made me feel very important and delegated functions to me with high responsibility where I could always fully comply.

Customer Service Representative
club play relax gamer zone | Mayo 2019 - Octubre 2019 (5 months)

-Customer Support. -Orientation to digital services. -Support for virtual procedures for clients. -Preparation of documents. -Minor cash closings. -Sale of products and services.

Logro principal

Being able to interact with other people, help them and guide them in what they needed, was very satisfying for me.

Formación académica
Business Administration
Sena | Technician
Generado por

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