Carlos Josue Mejia Jimenez

System Analyst It

Perfil profesional

Systems Analyst with 4 years of experience in assembly , maintenance , helpdesk , IT configuration , user support ( CRM ) , and databases . Skilled in Office 365 , programming languages , and technical support

Experiencia laboral

System Analyst It

telefonetica | Mayo 2023 - Actualmente (3 años 6 meses)

Habilidades utilizadas

Provided technical support for Windows 10/11, Windows Server, Linux, networking, VOIP, Microsoft 365, CRM Zendesk-HighLevel. Delivered user and customer training. Managed VPNs and VPS.

Logro principal

Supported Microsoft 365, CRM Zendesk-HighLevel, networking, VOIP, Windows/Linux, user training.

Tech Leader

milagros group sas | Octubre 2022 - Febrero 2023 (4 meses)

Habilidades utilizadas

Assisted in provisioning, support, and maintenance of user workstations, applications, office infrastructure. Experience in virtualization, Windows, Linux, CRM, POS systems, and help desk.

Logro principal

Provisioned and maintained user workstations, applications, office infrastructure, virtualization, POS, CRM.

It Analyst Tier I & Ii

s&t tecnology sas | Septiembre 2021 - Febrero 2022 (5 meses)

Habilidades utilizadas

Provided support for Windows 10/11, Windows Server, Active Directory, networking (firewalls, switches, VLANs), Microsoft 365, CRM Zendesk.

Logro principal

Supported Windows 10/11, Server, Active Directory, networking, firewalls, switches, VLANs, Microsoft 365, CRM Zendesk.

Formación académica

Analysis and Development of Information Systems Adsi
Sena | Técnico/Tecnólogo

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