Attention to incidents and on-site support requirements, ADA management tool management, equipment diagnostics, change of hardware parts. Installation and configuration of computer equipment, laptops, Desktop and applications, configuration of VPN's and remote connections, support in configuration of network printers, iPads, Biometrics. Support in equipment transfers and validation with Network and Cyber areas. VIP support and special areas

Attention to incidents and on-site support requirements, Management of the Service Manager management tool. Diagnosis at the Hardware level by changing parts such as Hard Drives, ram memories, among others. Installation and configuration of equipment and applications. Remote, telephone, face-to-face support. Customer service

Installation and configuration of computer equipment, migration of operating system equipment W7 - W10. Support at the software and hardware level according to user needs.