Handled customer inquiries, payment disputes, and in-game technical concerns in English. Developed strong written communication skills and achieved high satisfaction scores in a KPI-driven environment.

Provided professional chat and email support in English to a global user base, resolving account and technical issues efficiently and maintaining high customer satisfaction.

Closed warranty packages for U.S. customers, refined scripts, handled objections, and maintained high conversion rates in a commission-based structure.

Conducted high-volume inbound/outbound sales calls in English, consistently meeting or exceeding revenue targets using consultative selling techniques.

Managed customer interactions, resolved issues, and maintained a professional demeanor under pressure.

Assisted visitors with inquiries and complaints, demonstrating calm problem-solving and conflict resolution skills in a high-traffic environment.