Responsible and dynamic individual with a strong desire to grow professionally . Quick to adapt , makes sound decisions , and consistently delivers high-quality results in customer service roles
Recruited bilingual candidates for various campaigns, focusing on effective communication and candidate management.
Logro principalBilingual recruiter with 1 year of experience.
Managed customer appointments and inquiries, focusing on customer retention and service quality.
Logro principalHandled client inquiries and appointments, ensuring excellent service and customer retention.
Handled customer inquiries, resolved issues, and ensured customer satisfaction. Demonstrated KPI management, teamwork, and effective communication.
Logro principalProvided high-quality customer support in a fast-paced BPO environment, demonstrating empathy, problem-solving, and adherence to service protocols.