Responsible for the telecommunications issues of the company more at the administrative level and support to the provider with security issues with the firewall also fortigate

I have more than ten years of experience in the information and communications technology sector, currently I work as a telecommunications specialist more oriented to administrative issues and management with current providers.

In this company I have worked in the last 8 years managing firewall fortigate for several of the clients they have in the Antioquia, Valle del Cauca, downtown and coastal areas.

Achieve the satisfaction of several clients when I was at the forefront in dealing with incidents and requests that were escalated to me through the agreed contact tool for escalations.