Managed a portfolio of key accounts, ensuring high levels of customer satisfaction and repeat business. Prepared sales presentations, proposals, and contracts for potential clients. Maintained a client database and effective communication to foster strong relationships.

Developed and implemented strategic sales plans to attract corporate clients and maximize revenue.

Planned and executed events, including conferences, meetings, and weddings, by coordinating with clients, suppliers, and hotel staff. Conducted tours and site visits for potential clients, showcasing the hotel's facilities and services.

Assisted the sales team in generating leads, prospecting new clients, and closing sales deals.

Registered guests, ensuring the accuracy of information, and providing a warm welcome.

Managed reception operations, including welcoming guests, handling reservations, and coordinating with teams.