Nathalye Eugenia Vargas Jauregui
Chat And Email Operator And Bookkeeper
Perfil profesional
Bilingual professional with over 10 years of experience in pharmacy, customer service, and telephone interpretation in English and Spanish. Experience in remote billing, accounting, and customer support. Detail-oriented, organized, and committed to providing reliable, high-quality service.
Experiencia laboral
Customer service via chat and email, audit support, invoice processing and control, deposits and accounting records. Use of applications and assertive communication.
Logro principalHandling inquiries via chat and email, providing audit support, processing invoices and accounting records. Assertive communication skills, proficiency in applications, and English proficiency required.
Telephone interpreting for non-English speaking clients in a medical context. Adherence to confidentiality standards and empathetic communication.
Logro principalAccurate interpretation in a medical context, confidentiality, clear and empathetic communication, use of applications and English proficiency.
Verification of medical prescriptions, participation in training, implementation of improvements in internal procedures.
Logro principalVerification of medical formulas, continuous training, improvements in internal procedures, assertive communication, and use of applications.
Formación académica
Universidad nacional abierta y a distancia (unad) | Technician
