Juan Sebastian Montoya
Travel Agent
Perfil profesional
Knowledge of computer systems and operational applications; honest, committed, responsible person, with broad expectations in education and professional training, with a good attitude for teamwork or individual work
Experiencia laboral
Travel Agent
igt solutions | Enero 2021 - Enero 2024 (3 years)
Habilidades utilizadas
Make, modify, and cancel reservations, explaining protocols and policies to provide a pleasant customer experience.
Logro principalManage the sales and reservation process for hotels in the U.S.
Customer Experience Advisor
teleperformance | Enero 2020 - Enero 2020
Habilidades utilizadas
Provide advice on availability and refund policies to ensure good service.
Logro principalManage and resolve customer concerns about reservations.
Customer Experience Advisor
scotiabank | Enero 2019 - Enero 2020 (1 year)
Habilidades utilizadas
Provide advice on balances, transfers, and virtual account management.
Logro principalManage user requests regarding financial products.
Formación académica
Sena Computer Systems Course
Servicio nacional de aprendizaje sena | Without studies
Servicio nacional de aprendizaje sena | Without studies
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