Serve the public by providing general information about ICETEX, advise on the completion of educational credit applications, file requests, complaints, claims and congratulations. Explain invoice. Make a presence in different areas of the southwest of the country so that students who live in remote areas can access higher education.

• Assertive communication with students, teachers and tutors to offer educational credits, funds and special lines. • I met personal and group monthly objectives respectively. • I worked as a team to extend the coverage of the credit service with ICETEX.