Manage one of the Single Window Service offices (of the mobility secretary) with excellent customer service, staff in charge (12VUS AND 20 SIM), guaranteeing the satisfaction of the needs of citizens within current regulations, maintaining a 100% level of compliance with delivery times, 96% satisfaction levels; management, control and safeguarding of the inventory of venal species; planning

Coordinate the operation of the 6 offices and the group of 10 service points and the itinerant managers (attendants to events) of the Bogotá regional BEPS, directing the resources (personal and technological) for the fulfillment of the goals and indicators to publicize the program 108%; linkage 88% of people who meet the requirements; 25 staff in charge between operations and backup, guaranteeing excellent customer service, quality

Supervise the provision of the taxpayer and citizen service at the DIAN contact point, staff in charge of 30 face-to-face advisors, guaranteeing the satisfaction of the taxpayer's needs within the current regulations; service provision indicators 100%; satisfaction levels 98% Work planning and coordinating the functions of the personnel in charge, with the objective of complying with the requirements