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Abel Siderol Pacheco

support it
Habilidades
(Autoevaluación)
Idiomas
Perfil profesional

Technologist in Systems and Telecommunications and 8th semester in Systems Engineering, I have extensive experience in preventive and corrective maintenance of computer equipment, implementation projects

Experiencia laboral

Support It
wood group | Enero 2019 - Actualmente (7 years 10 months)
Habilidades utilizadas

Systems Technologist - Technical Support - Technician in field systems and implementation, Preventive and corrective maintenance Computer equipment, ups, Installation, configuration and management of operating systems - Management of Office Tools, Installation of programs, entry to the domain, management of IBM Service Center, Office 365, Skype Business, Teams, VPN, Microsoft Project, Sharepoint.

Logro principal

customer service, installation and configuration of computer equipment, structured cabling

Field And Remote Technical Support
cenacol | Enero 2016 - Enero 2018 (2 years)
Habilidades utilizadas

Systems Technologist - Technical Support - Technician in field systems and implementation, Preventive and corrective maintenance Computer equipment, ups, battery bank - Installation, configuration and management of operating systems - Management of Office Tools, installation and structuring of UTP and CCTV Networks - Customer Service Attention , I manage configuration manager Bosch, Office 365, Skype for business, Azure, OneDrive.

Logro principal

Server installations, fortinet, switch, routers, structured and electrical cabling, cameras, communications rack, mt and pvc pipes, reports, SICOV project implementation

On-Site Support
computershop | Enero 2015 - Enero 2016 (1 year)
Habilidades utilizadas

Systems Technologist - Technical Support - Preventive and corrective maintenance Equipment - Installation, configuration and management of operating systems - Management of Office Network Tools - Customer Service Service - Management of HP Tool, Aranda McAfee consoles - Symantec, Support Attention to End Users, installation and configuration of Office 365 , Skype for business, Azure, OneDrive, IP Telephony.

Logro principal

customer service, computer equipment installations, routers, printers.

Formación académica
Computer Science
Servicio de aprendizaje sena | Technician
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