IT incident and request handling, corrective maintenance of servers, routers, switches, operating system installation, use of diagnostic tools, and activity logging at the help desk.

Maintenance and diagnosis of servers, switches, routers, installation of operating systems (Windows, Linux, MacOS), technical support, incident documentation.

Design and setup of WAN/LAN/WLAN networks, administration of cloud and physical servers, security solutions (Fortinet, Sophos), infrastructure management (switches, routers), backups, user support, virtualization (VMware, Hyper-V), administration of Office 365, Google Workspace.

Implementation of infrastructure projects, perimeter security (Fortinet, Sophos), Linux and Windows server administration, cloud (Azure arc), backups, switches, virtualization (VMware), active directory.

Design and installation of structured cabling, server administration, Office 365, storage monitoring, infrastructure, Windows/Linux servers, user support, database administration (SQL, HANA), backup, antivirus administration, Cisco Meraki solutions, Fortinet.

Implementation and administration of infrastructure solutions (servers, switches), perimeter security, backups, Linux and Windows server administration, SQL, Office 365, antivirus administration (Kaspersky, Avira), user support.