Michael Guzmán
Benefits Admin - Supervisor
Perfil profesional
Tecnico Laboral como Asistente Administrativo Bilingue con 4 anos de experiencia en el sector privado . Procesos de Recursos Humanos , gestion documental , procesos administrativos y de operacion . Coordinacion y gestion de procesos administrativos , revision de estandares de cumplimiento , conocimientos avanzados en Excel . Capacidad analitica , orientacion al resultado , priorizacion de multiples tareas . Contacto : michaelstivenguzmangarcia @
Experiencia laboral
Started as a benefits administrator with a back office- administrative work with the health insurance programs in US, promoted to Team Leader, leading the local team and promoted to Supervisor in 2022 leading a global team with members from India, US and Colombia in different locations .
Attending calls, questions, complaints & suggestions of Amazon Uk Clients. Following up requests, providing technical & specialized assistance, guidance in the use of products and services.
Formación académica
2020)
