• Customer service and PQR management. • Sale of fixed services and telephony-insurance • Retention and customer loyalty. • Fulfillment of business goals and objectives. • Processing of documentation for credit analysis and approval

• Customer service by phone (Inbound sales), email and in person. • Sale of telephony and technology products. • Placement of intangible credit cards by agreement. • Development of commercial ideas to promote the sale of telephone accessories. • Training of new entrants in the company's sales models. • Compliance with commercial goals and indicators.

• Sale of intangible products (credit cards, savings accounts, insurance). • Cold approach to clients of the different business units of the company. • Implementation of commercial strategies to attract new clients.