CRM (Salesforce) and Marketing Operations Specialist with international experience in tech and banking. Skilled in Salesforce admin, payment management, process optimization, and stakeholder management. Fluent in English and focused on operational efficiency
Salesforce Analyst and main regional marketing contact. Managed RMF platform in Salesforce for vendor payments, supervised payment process, prepared commercial reports, coordinated marketing activities, and audited budgets.
Logro principalReduced regional payment processing time by 25% and strengthened operational communication between regional and global teams.
Provided operational and technical support for banking app projects and process automation. Collaborated with US teams using Agile/Scrum. Managed functional analysis, documentation, and requirements control.
Logro principalImplemented tools that increased regional team productivity by 20%.
Evaluated project feasibility, monitored billing, prepared progress reports, maintained internal systems, and supported commercial requisitions.
Logro principalEvaluated financial feasibility and monitored project execution and billing processes.