Customer service, Analysis of information, identification of problems and contribution of solutions; Negotiation skills, leadership and teamwork to achieve the best results for the benefit of the company for which I work.
Accompanying the client from the beginning to the delivery of the product and follow-up through a good after-sales service to build loyalty. Budget analysis, negotiation of conditions and delivery times. Coordinate large projects, lead staff in charge to meet objectives. Excellent command of Excel and office.
Logro principalCustomer loyalty.
Viewer analysis for fraud identification. Report and permanent management around information security, database management, programs such as: Base 24, Monitor Plus, As-400, App, Sita and contact with external clients.
Logro principalObtain the best results avoiding the loss of money both to the company and to the clients.
Management of AS-400, customer service by telephone and authorization of transactions, as well as activation and blocking of credit cards.
Logro principalGood customer service.