Improved compliance documentation accessibility and execution speed across international time zones using English. Automated process bridges and cloud document architectures.

Streamlined governance and risk management workflows for a remote US healthcare network. Engineered cloud-based document architectures and automated process bridges within secure SharePoint and enterprise compliance frameworks.

Extracted, cleaned, and modeled large datasets from ServiceNow, Intune, and HP DCC. Built advanced Power Query pipelines and dynamic Pivot Tables.

Eliminated reporting bottlenecks, unified asset records, and reduced report latency by 80% using ServiceNow, Intune, Power Query, SQL, and Pivot Tables.

Diagnosed and resolved recurring system, network, and proxy bottlenecks through OS terminal troubleshooting and database optimization.

Maximized software stability, restored SLAs, and minimized downtime by troubleshooting system, network, and proxy bottlenecks.