Responsible for coordinating, supervising, and directing all aspects of food and beverage outlet operations, while maintaining a profitable outlet, high-level products, and service. Direct, smooth, efficient and profitable operation, including labor management. Monitor all daily sales, orders, torque levels and costs at the point of sale. Monitor and track the

Project - Improvement of Infrastructure and Accommodation service of ECOPETROL establishments nationwide. Assembly of a hotel operation by processes, aimed at the development of the Colombian sectoral technical standard 006 which is divided into two fields: hotel infrastructure and service. For this it was necessary to start from scratch since there was no internal organizational structure. Prepare diagnoses and the resp

I managed the operations of a beach hostel with capacity for more than 80 guests and a boutique hotel with capacity for more than 25 guests simultaneously; Restaurant and Bar for more than 150 users per day, including the programming of weekly shifts. I designed and implemented procedure manuals for reception, cleaning and maintenance staff, increasing organization and control processes by 70%. I supported the managers