Development and management of dashboards for monitoring sales, inventory, and store performance. Design of metrics and tools in advanced Excel to evaluate waste and operational efficiency.

Responsible for data analysis and optimization of the DSD distribution model.

Responsible for communication between agencies and the company, billing control, and creation of schedules for merchandisers.

Control and monitoring of temporary staff for marketing operations.

I provided logistics support and acted as a liaison between the store and the end customer, overseeing the service provided by agents in several countries.

Customer service supervision and quality control in interactions.