- Ensure good business relationships with 6 of the main clients, each with a monthly billing of more than 100,000 USD by analyzing their needs and proposing solutions. - Identify, research and develop 3 annual projects to increase operating profit in 5 years, conducting feasibility studies and cost/benefit studies for start-up. -Prepare data analysis for the preparation of budgets and forecasts of business performance.

- I won the Kaizen (Continuous Improvement) award from Toyota Tsusho de Colombia in 2018, by reorganizing and documenting business processes. - I successfully designed and supervised a database that released the capacity of workers in 5%.

- Coordinate the exports and imports of goods, including dangerous goods and exceptional customs movements. - Review of rates and verification of billing, authorization of processing. - Track shipments and resolve any inconvenience that may occur in transit. - Control and manage customs clearance documents and the supply chain, reporting on shipment progress.

Controlled shipments of sensitive technology in OTM mode with an effectiveness of 90% in delivery compliance.

- Coordinate the import and export of cargo by air including: accept and verify cargo documentation, control the customs process, establish the segregation of dangerous goods. - Plan the export of merchandise within the restrictions of aircraft, authorize the receipt of export cargo following United Airlines Cargo criteria.

- Planned and organized the training of a team of 6 people in the United Airlines Cargo 360 program. - Directed the configuration of the United Airlines Cargo 360 program at the Bogotá station and controlled its start-up within the indicators established.