Developed scalable and reusable React components, enhanced code robustness with TypeScript, optimized app performance using React-query, and created responsive designs with Material UI.

Contributed to a U.S.-based startup's mental healthcare platform, elevating user experience through advanced web technologies.

Ensured high-quality releases through efficient collaboration with developers and product teams.

Performed end-to-end testing, identified bugs, and tracked issues using JIRA in an Agile environment.

Analyzed HelpDesk data and tracked KPIs, generating reports to drive process improvements.

Defined business objectives and performance metrics to align operations with strategic goals.