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Alejandra De Los Rios

Process Manager And Ssta
Habilidades
(Autoevaluación)
Reading 100%
Excel 2 100%
Word office 100%
Ease to learn 100%
Teamwork 100%
Analysis of data 100%
Power bi 70%
Idiomas
Perfil profesional

INDUSTRIAL ENGINEERING My experience corresponds to inventory assistant with support to LOGISTICS MANAGEMENT, customer service executive, process manager and administrative assistant. With experience in obtaining data and improving processes.

Experiencia laboral

Process Manager And Ssta
tecnoempaques de occidente | Abril 2022 - Octubre 2022 (6 months)
Habilidades utilizadas

With experience in obtaining the necessary data to measure and control the different processes, analyzing opportunities for improvement and validating over time the effectiveness of the controls established to maintain the different processes at the best level. Experience as an inventory assistant with ERP Software and reception of materials and equipment purchased by the company. Experience in the organization and coding of all the products that are in the warehouse.

Logro principal

Improve the Logistics Process by standardizing improvements in the warehouse and distribution of inbound and outbound logistics

Customer Service Executive
telecenter panamericana | Noviembre 2012 - Abril 2022 (9 years 5 months)
Habilidades utilizadas

In my career I have provided support to different areas such as processes with database analysis, launching strategies with campaigns to implement new metrics and update information, staff training to implement continuous improvements. Management of service platforms and customer service, mail, chat, help desk, calls. Operate telephone and electronic means of communication for customer service such as ORACLE, Nortel and Avaya. Comply with management indicators.

Logro principal

Experience improving processes in different areas and analyzing data

Formación académica
Industrial Engineering
Corporación universitaria centro superior unicuces | Undergraduate
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