Carlos Carvajal
Devops Engineer
Perfil profesional
Professional skilled in automation , reporting , KPI monitoring , and process optimization . Experienced in Power BI , Excel , Python , and supporting operational and financial efficiency through continuous improvement
Experiencia laboral
Documented and automated GBS processes (I2P, O2C, R2R), drove continuous improvement, created and monitored KPIs, reporting with Power BI and Excel.
Logro principalLed documentation and automation of GBS processes, KPI reporting with Power BI and Excel, and stakeholder management in US and Canada.
Documented and improved I2C/O2C processes, managed US/Canada client portfolios, resolved issues, presented solutions to board, identified improvements.
Logro principalImproved I2C and O2C processes, managed strategic client portfolios, and supported implementation of process improvements.
Managed clients in customs and logistics, prepared and submitted import/export declarations.
Logro principalManaged national and international clients in customs/logistics, handled import/export declarations.
Formación académica
American school way | Técnico/Tecnólogo
