• Administration of server farms at the operating system level. • Administration of Office 365 email servers for Claro employees.

• Review, diagnose, repair and perform functional and comprehensive tests on the equipment that enters the assigned technical support area or at the customer's premises. • Configure and program the equipment according to the instructions given by your immediate superior during the enlistment or prior to the delivery of the repaired equipment. • Train the client on the management of the delivered equipment and provide the required information.

• Perform preventive and corrective maintenance on the copper telephony network of the Bogotá telephone company ETB, ensuring that it maintains its technical parameters in optimal conditions. • Provide fast and effective solutions to any failure that occurs in the telephone line of clients of the telephone company of Bogotá ETB.