Handled customer service for online bookings, changing listings, managing payments, refunds, and promotional codes.

Customer service for online booking; managed reservations, payments, refunds, and promo codes for new hosts.

Provided technical support for streaming, including VPN changes, plan upgrades, location changes, and unlocking accounts.

Technical support for streaming campaign; managed VPN changes, plan upgrades, and account unlocking.

Handled sales and customer service for telecommunications, selling mobile telephony, home internet, TV, and hotspot for personal/business accounts.

Sales and customer service for telecom campaign; expertise in closing sales, cross-sales, and prospecting for mobile, internet, and TV products.