Johely Fajardo
Customer Service Agent, Tech Support And Case Manager
Perfil profesional
Highly organized and detail-oriented professional with over 4 years of experience in administrative operations, team leadership, and customer service. Recognized for a strong commitment to quality improvement, operational efficiency, and maintaining the highest standards of integrity and professionalism
Experiencia laboral
Customer Service Agent, Tech Support And Case Manager
collective solution | Enero 2024 - Enero 2025 (1 year)
Habilidades utilizadas
Maintained detailed records of client interactions and resolved escalations with professionalism.
Logro principalDelivered prompt and effective solutions to customer inquiries.
Sales Advisor And Administrative Specialist
neumatika | Enero 2021 - Enero 2024 (3 years)
Habilidades utilizadas
Provided exceptional customer service to build long-term client relationships.
Logro principalManaged daily accounting operations with accuracy.
Social Media And Advertising Agent
auto llantas bryan’s | Enero 2019 - Enero 2020 (1 year)
Habilidades utilizadas
Created and executed branding initiatives, including logo design and digital marketing campaigns.
Logro principalDeveloped and managed the company's online presence.
Formación académica
Primary and Secondary
Escuela bilingue academia americana | High School
Escuela bilingue academia americana | High School
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