Andrés Felipe Marquinez Castellanos

Agente Bilingüe

Perfil profesional

Results-oriented and versatile professional with a comprehensive background spanning operations support , IT helpdesk , technical coaching , sales , and data analysis . Adept at leveraging technical expertise and analytical skills to optimize performance , drive sales , and enhance operational efficiency

Experiencia laboral

Operations Support Specialist

solar direct marketing | Octubre 2022 - Actualmente (4 años 1 mes)

Habilidades utilizadas

Technical and administrative support to ensure a business's day-to-day operations run smoothly, including data processing and employee training.

Logro principal

Troubleshooting, resolving technical issues and ensuring systems and processes run smoothly.

Helicopter Technician

hawker pacific / jetaviation | Septiembre 2021 - Agosto 2022 (11 meses)

Habilidades utilizadas

Conducted corrosion control and complex maintenance tasks ensuring aircraft readiness and safety.

Logro principal

Performed scheduled and unscheduled maintenance on Bell 412 aircraft.

Tech Coach, Sales

asurion | Enero 2020 - Agosto 2021 (1 año 7 meses)

Habilidades utilizadas

Provided technical support for a range of devices, ensuring high levels of customer satisfaction.

Logro principal

Drove sales of home device protection plans, achieving top sales performance.

Formación académica

Technical Bachelor in Maintenance of Machines and Industrial Equipment
Pamplona university | Carrera tecnológica

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