Laura Nathaly Perez
Systems
Perfil profesional
Technologist with a degree in Computer Equipment Maintenance, with more than 3 years of experience in level 1 and level 2 support, help desk, receipt and resolution of incidents and requirements, installation and monitoring of corporate Firewall.
Experiencia laboral
Systems
skillnet ltda | Abril 2021 - Actualmente (5 years 7 months)
Service desk, attention and resolution of requirements based on failures of email, Firewall, telephony, Software and Hardware, remote and on-site support.
Logro principalInstallations and reports
Systems
temporal aitec | Septiembre 2019 - Diciembre 2021 (2 years 3 months)
Perform installation, configuration and verification of antivirus and backup programs, Outlook mail configuration.
Logro principalUser service, email knowledge
Systems
temporal fractalia | Diciembre 2021 - Marzo 2021 (9 months)
Receipt of incidents, escalation of tickets.
Logro principalKnowledge in telephony
Formación académica
Other not Specified
Almirante padilla | High School
Almirante padilla | High School
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