• Lead the operation of after-sales services and the Renault La Dorada showcase. • Lead the work team of the two services. • Comply with the operational plan established by the organization taking into account the established policies. • Position services at the regional level. • Ensure the well-being of the work team and ensure the training they require to strengthen their functions.

Deliverables completed for the organization in team consolidation and achievement of goals

• Lead the marketing area and work team with policies and guidelines established by the company. • Position the company, National, regional and local. • Obtain greater coverage in number and financially.{ ***}• Address conflict situations presented by internal and external clients.

Organization project in processes and procedures of the area that would allow effective actions, although a large part of the area was organized, actions were pending due to the resignation I made

• Consolidation of the Compensation Fund in the Magdalena Caldense Zone • Consolidation of the Work team • Implementation of the Confa processes and procedures at the Headquarters • Ensuring good management Policy in the Magdalena Caldense area • Expansion of coverage • Budget management

/ having led a work team under the example of Unity and teamwork, managing to consolidate and empower it. / Identification of needs for the design of a customized portfolio / Ensuring memorable experiences of affiliates and clients, both internal and external