Process and review vendor bills, ensure accurate charge application, maintain invoicing records, generate reports, and collaborate with teams and vendors to resolve billing and operational issues.

Processed and reviewed vendor bills, maintained invoicing records, ensured billing compliance, generated reports, and resolved billing and operational issues. Used Google Sheets and Stripe.

Assisted clients with app usage, device setup, and policy inquiries. Resolved technical issues, promoted services, and maintained records using CRM tools.

Assisted customers with device configuration, app usage, and home insurance inquiries. Promoted value-added services and resolved technical issues.

Provided technical support via chat and email, resolved platform issues, guided clients through payment processes, and used CRM and payment platforms.

Delivered technical support for Stripe, resolved platform errors, guided users on functionalities, and ensured client-focused support.