• Installation of security systems remotely with technicians. • Assist customers over the phone with changes on their accounts. • Handle emails and enter data related to system installation, customer’s data and changes request.

working with the projects team and some companies due to my sense of detail and quick work.

• Provide information via e-mail, telephone and in person to clients regarding Spanish classes. • for foreigners. • Achieve the established goals. • Use of web tools. • Data collection. • Billing

• Technical Support Agent. I assisted customers with a very positive attitude, always trying to solve their issues with Fitbit products, providing troubleshooting steps, reviewing orders, checking the warranty on their devices, etc. • Reach the established goals. • Use of web tools.