Analytical , detail-oriented professional with experience in providing exceptional customer service , managing customer data , and providing information and resolutions regarding inquiries and issues with orders . Also , with experience in sales checking for the best rate to move cargo while maintaining the load board updated , data entry of information of carriers insured with our company , and quoting of the best markets for carriers to obtain
Keep the loadboard updated with the information regarding the loads (i.e. ETA for pick up and delivery, tracking information, etc). Verify the carrier's ability to haul loads for the company. Quote the best markets for a carrier to get insurance with the company. Enter the correct insurance information for carriers into the system and create their ID cards and Certificates of Insurance. Keep customers information updated in the system. Help customers to start the process of getting an insurance quote.
Logro principalLook for the best rates to move cargo across the US.
Provide information regarding the events the company was holding. Manage customers’ information with confidentiality. Fill out the information in the system regarding the customer case correctly.
Logro principalAssist customers with inquiries regarding their orders.