Payroll and Social Security Technician with over 10 years of experience in the energy, telecommunications, and financial sectors. I excel in customer service, database management, CRM, proactivity, autonomy, and results-oriented approach.
Customer service and sales, digitization of information in databases, CRM management and digital platforms.
Logro principalCustomer service, cross-selling of electricity and gas services, creation and digitization of information in databases. Results-oriented and CRM proficient.
Supervision of technical teams, route planning, inventory management, use of digital platforms, auditing and delivery of productivity reports.
Logro principalSupervision of technicians and consultants, route planning, inventory management, use of Bizagi and SAP, and team coordination. Proactive and autonomous.
Organization of delivery routes, billing correction, use of KOEM and SAP, cross-referencing and reporting of databases.
Logro principalOrganization of delivery routes, correction of orders, handling of KOEM APP and SAP, cross-referencing of databases.